We want anyone to be able to book an appointment on this site, with or without assistive technology. This page sets out what has been done, what has not been verified yet, and how to tell us when something gets in the way.
The site is built to meet WCAG 2.1 at level AA, the technical reference adopted in Brazil for digital accessibility, in line with article 63 of the Brazilian Inclusion Act (Law 13.146/2015).
We have deliberately chosen not to use accessibility overlay plugins. That kind of widget does not fix the underlying code and tends to get in the way of screen readers and keyboard navigation. Accessibility here lives in the code itself.
The automated check runs at every publication and covers structure, labels, contrast and heading hierarchy. It does not replace testing with people using a screen reader day to day - that testing has not been done with real users yet, and it is the next step.
The English version is a translation of the Portuguese site and has not yet been reviewed by a native speaker using assistive technology.
We do not offer Brazilian Sign Language (Libras) interpretation on the site. Deaf patients who prefer to be seen in Libras can let us know when booking so we can agree the best way to communicate at the appointment.
Found a barrier?
If any part of the site stopped you or made it harder to do what you wanted, please tell us. Describe the page, what you were trying to do and, if you can, the browser and assistive technology you use. We reply within one business day and treat the report as a priority fix.
